Product Management (Global)

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About You

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

About The Role

Product Managers at Shopify manage the entire lifecycle of a product (or group of products) by leading multidisciplinary teams and providing centralized vision, knowledge, and direction in alignment with Shopify's goals.

We're hiring for various groups: Core, Merchant Services, and Growth. We have multiple openings available at various levels, including Senior Product Manager, Staff Product Manager, and Senior Staff Product Manager. We believe in assessing team fit and leveling throughout our interview process to ensure the best match for both the candidate and our teams.

Craft has always been the heart of Shopify. We’re a company, founded by crafters, focused on a mission to make commerce better for everyone. This is why we want careers at Shopify to reflect the incredible journey of getting better at your craft and applying it to push our mission forward. Shopifolk generally follow one of two career tracks:

The crafter track is designed for individual contributors, whose primary purpose is getting shit done. Crafters hone their skills and gain experience primarily through project contributions, but they may also act as player coaches to their peers or lead small, focused teams of peer crafters executing on specific areas of the business or product.

The manager track is designed for people leaders, the stewards of the organization. The tool of a manager is their team, and this is how a manager makes the majority of their impact. They assemble, lead, and aim the team to ensure the team’s crafters achieve Shopify’s mission goals.

What you'll do:

• Deeply understand customer needs and advocate for future customers.
• Collaborate with and inspire Engineering, Data, UX, and other teams to create compelling technical patterns, design systems, and shared features.
• Continuously build trust and improve the team and product.
• Ensure timely delivery of assigned work.
• Maintain high standards of quality.
• Take ownership of the success and quality of your products.
• Drive cross-functional and cross-discipline stakeholder alignment.
• Demonstrate good judgment and accuracy in decision-making.
• Embrace accountability for the products you develop and understand their impact through customer feedback.
• Play a key role in solving the most challenging aspects of your projects.
• Simplify processes to enable others to work more efficiently.

You might be great in this role if you have:

• A proven track record of impact in product management roles.
• A strong commitment to solving complex problems.
• A comprehensive understanding of the craft of product management.
• Excellent communication skills for effectively conveying product-related matters, including any directional changes.
• Display resourcefulness and the ability to accomplish more with limited resources.
• Experience proactively taking charge in resolving issues.